Configure Prescription Details

Online Repeat Prescriptions

NHS App Online Services

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Download the NHS App from the Apple or Android store to book appointments, order prescriptions and access online services. Try to fully register online using your passport or driving license. Click here for help

Alternative Repeat Prescription Request

Reception:- bring your repeat prescription or complete a prescription request form and post in the black box in reception. 

Post:- send your repeat prescription request with a stamped self addressed envelope (SAE) so that we can post the prescription back to you.

Please allow 2 working days for your repeat prescription to be processed.

Telephone Repeat Prescription Request 0121 726 1303

We have a Prescription Ordering Department (POD) which is managed by a trained team who are there to help you with your repeat medication needs. 

Please simply call our dedicated number: 0121 726 1303. The POD is open: 8.30am - 5.30pm, Monday to Friday. 

Please allow 2 working days for your repeat prescription to be processed.

Onsite Pharmacy

Noor Pharmacy is next door and provides a full range of pharmacy services.

Tel: 0121 454 5118

Over the Counter medications

Prescribing of over the counter medications has changed. 

  • We can generally no longer prescribe medications that are available to buy over the counter from your pharmacy or supermarket. 
  • Your doctor will not be able to provide you with a prescription for medications that you can buy without a prescription from a pharmacy or supermarket (even if you do not pay for prescriptions).
  • This includes medications such as vitamin D, antihistamines, steroid nasal sprays, simple analgesia, haemorrhoid creams, many constipation treatments, toothpastes, sun creams, nappy creams, verucca and wart treatments, head lice treatments, antacids tablets and liquids.

Medication Reviews

A regular check up with the GP or practice nurse is required every 6 to 12 months to ensure the medication you are being prescribed is still appropriate. If you miss a medication review appointment your GP may refuse to issue you with a repeat prescription until this review has taken place.

Some medicines such as HRT and the contraceptive pill are not available on repeat prescription and you will require a nurse or GP appointment before a repeat can be issued.