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Waterworks Road,

Birmingham, B16 9AL

Fax: 0121 454 3592



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Repeat Prescriptions

Repeat prescriptions are for patients that require medication on a long-term basis.


A regular check up with the GP or practice nurse is required every 6 to 12 months to ensure the medication you are being prescribed is still appropriate.


If you miss a medication review appointment your GP may refuse to issue you with a repeat prescription until this review has taken place.


Some medicines such as HRT and the contraceptive pill are not available on repeat prescription and you will require a nurse or GP appointment before a repeat can be issued.


To save you visiting the surgery, you can register with a chemist who will organize this on your behalf and you can collect your medicines direct from the chemist with one visit.


Please allow at least 48 hours, excluding weekends and Bank Holidays, for your repeat prescription to be processed and signed by your GP.


Electronic Prescription Service

Your GP can send your prescription electronically to a “nominated” pharmacy to get your medicines or appliances. Nominations can be done by visiting your chosed pharmacy or requesting the GP practice to nominate.


From the 13th August pharmacies will no longer be able to order repeat medications on your behalf, to help reduce wastage.

You will be able to order your prescriptions in the following ways:

  • ONLINE: Patients can register for online access to request repeat prescriptions and book appointments 24 hours a day 7 days a week from To register please bring proof of address and photo ID to reception. For more info click here.
  • TELEPHONE: We have a newly established Prescription Ordering Department (POD) which is managed by a trained team who are there to help you with your repeat medication needs.
    - Please simply call our dedicated number:
    0121 726 1303
    - The POD is open: 8.30am - 5.30pm, Monday to Friday
  • RECEPTION: bring your repeat prescription or complete a prescription request form and post in the black box in reception.
  • POST: send your repeat prescription request with a stamped self addressed envelope (SAE) so that we can post the prescription back to you.



Most patients are able to take responsibility for ordering their own repeat prescriptions. This is safer, and evidence from other areas in the country shows that it may reduce medicines waste.

Only you (or your carer) know what medicines you have already. When ordering repeat prescriptions please check what you have at home and avoid stockpiling medication. You will need to allow at least 48 hours for the prescription to be processed (excluding weekends).

Unused prescription medicines cost the NHS in England at least £300 million per year



Pharmacy prescription collection and delivery schemes will not be affected by this change. If you have signed up to have your prescription sent electronically to the pharmacy, this will not change.



Please ask for more information at reception. If you feel you might need support ordering your repeat prescription, or you know someone who might need help, please contact the surgery.