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Carers information and support

Are you a Carer?

Are you, or is someone you know, providing much-needed care to a family member or friend?

You are a carer if you provide unpaid support to a family member, neighbour or friend. They may need support because they are ill, frail, disabled, or have a mental health or substance misuse problem.

The support you provide could be:

• washing and dressing

• shopping and food preparation

• helping with laundry or housework

• keeping someone company

• helping someone take medication

• emotional support or help managing difficult behaviour

• Keeping an eye on someone to make sure they are safe.


This leaflet tells you about the information, advice or support that may be available to you or for the person you care for.  You are also eligible for an annual flu jab to keep you well and help protect the person you care for.

Information, Support and Advice

Being a carer may affect your health, work, social life, finances, education, or family and personal life. It is important that you know what help is available to help you balance your caring life with a life of your own.

There are a number of local and national organisations that provide support to carer’s, and Birmingham City Council and health services may be able to provide additional support.


To find out what is available you can contact the Birmingham carer’s Hub:

Tel: 0333 006 9711


The Birmingham Carer’s Hub can offer:

• Carers assessment to discuss your needs

• Information, advice and guidance

• Signposting to other organisations

• Access to carer’s groups and drop-ins

• Free health and well-being memberships

• Access to carer’s breaks

• Free training and caring support

• ‘Carer’s Smart’ benefits and discounts

• Carer’s grants

• Peer support




Young Carers (5 – 18 years)

Are you a young carer or do you know someone who is?

Young carer’s are those who are aged between five and 18 years old and who are looking after someone.

As a young carer, you may look after someone in your family, perhaps your mum, dad, grandparent, brother or sister. It can feel good to care for someone, but you might sometimes find things hard to cope with. You may need more time for other things such as hobbies, school or spending time with friends.

Help and support for young carer’s

If you feel you need more help or support, you can contact the Council and ask for a young carer’s assessment. This will look at how caring affects you. After your assessment, you may be offered:

• financial assistance to help you attend activities such as school trips or holidays

• help to purchase equipment to support your education, such as books or a computer

• support to attend leisure activities

• opportunities to meet with other young carer’s

• Information about other organisations that may help you.

How can I find out more?




Telephone: 0121 638 0878

Address: Post Birmingham Young Carers Unite

The Big Peg, 311B, 120 Vyse Street, Birmingham, B18 6NF

Birmingham Young Carer's Hub


Telephone: 0333 006 9711

Birmingham Mental Health – Young Carer's


National Youth Advocacy Service

NYAS is a UK charity offering information and advice to children and young people.



Free phone: 0808 808 1001



Free phone: 0800 1111